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Certifying a university ENT clinic using the ISO 9001:2000 international standard.

Matthias M Helbig, Silke S Helbig, Heike A HA Kahla-Witzsch, Tobias T Kroll, and Angelika A May

Int J Health Care Qual Assur 23(3):268-76 (2010) PMID 20535899

Against statutory duties to introduce quality management systems, the increased importance of this subject has led to numerous activities in various public health institutions. Following the International Standardization Organization (ISO 9001:2000) prerequisites, Frankfurt Goethe University Hospital ENT clinic staff introduced a quality management system. This paper aims to investigate this process.

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