Latest papers

The Veterans Affairs shift change physician-to-physician handoff project.

On using statistical process control charts to analyze the impact of quality improvement interventions.

Handoff improvement: we need to understand what we are trying to fix.

Reducing disparities and improving quality: understanding the needs of small primary care practices.

Use of structured observational methods in disaster research: Recurrent medical response problems in five recent disasters in the Netherlands.

Editorial comments-Evaluation of medical command and control using performance indicators during a full-scale major aircraft crash exercise.

Applying the Lean principles of the Toyota Production System to reduce wait times in the emergency department.

Buonocore Memorial Lecture. Challenges in quality assessment of dental care.

Evaluation of medical command and control using performance indicators in a full-scale, major aircraft accident exercise.

Recurrent medical response problems during five recent disasters in the Netherlands.

Assessing operational effectiveness in healthcare organizations: a systematic approach.

From research to practice: the importance of community collaboration in the translation process.

Application of the Toyota Production System improves core laboratory operations.

Clinic systems and the quality of care for older adults in residency clinics and in physician practices.

Perspective: Autonomic care systems for hospitalized patients.

Effectiveness of a clinical-decision-support system in improving compliance with cardiac-care quality measures and supporting resident training.

Commentary: A call to leadership: the role of the academic medical center in driving sustainable health system improvement through performance measurement.

People, Place, and Process: The Role of Place in Creating Optimal Healing Environments

Has decentralized phlebotomy run its course?

Use of Lean in the Emergency Department: A Case Series of 4 Hospitals